Are you a highly organized, detail-oriented individual with a passion for customer service and healthcare? An exciting opportunity awaits you! Shoppers Drug Mart, Canada’s leading drug store retailer, is actively seeking a dedicated Pharmacy Assistant to join the team at their locally owned and operated store located at 433 Main St in Wolfville, Nova Scotia.
This pivotal, full-time role places you at the very heart of community health. As a Pharmacy Assistant, you will work directly with the Pharmacist and Pharmacy team, ensuring the smooth, efficient, and accurate delivery of prescription medications and professional health services to the residents of the Annapolis Valley region. If you are ready to take ownership of your work, build valuable professional skills, and contribute meaningfully to patient well-being, this opportunity offers stability and growth potential within a globally recognized brand.
📜 Post Details & Comprehensive Role Summary
The Pharmacy Assistant is an integral support role responsible for the non-professional duties within the dispensary, allowing the Pharmacists and Technicians to focus on clinical patient care. This position demands accuracy, discretion, and a commitment to maintaining confidentiality.
| Field | Detail |
| Post Name | Pharmacy Assistant |
| Contract Status | Full-Time (Varied Shifts/Schedules) |
| Location | 433 Main St, Wolfville, Nova Scotia, Canada |
| Company | Shoppers Drug Mart (Associate-Owned) |
| Job ID | R2000599970 |
The Role in Detail: Core Duties & Responsibilities
The duties of a Pharmacy Assistant are dynamic and fast-paced, covering administration, inventory, and customer interaction. The successful candidate will be expected to master the following core areas:
- Prescription Management Support:
- Receiving written prescriptions and verifying patient data, health cards, and insurance information with meticulous attention to detail.
- Entering prescription data accurately into the pharmacy software system under the direct supervision of a Pharmacist or Technician.
- Preparing and assembling medications for dispensing, including counting tablets, pouring liquids, and labelling containers, all while strictly adhering to safety protocols.
- Managing patient queues and ensuring workflow is efficient to minimize wait times.
- Inventory and Stock Control:
- Overseeing the organized storage of prescription and over-the-counter medications.
- Conducting perpetual inventory counts and monitoring stock levels to prevent shortages.
- Receiving and unpacking daily pharmaceutical orders, checking for accuracy, and ensuring products are stored correctly (including refrigerated items).
- Removing and documenting expired stock according to Health Canada and store procedures.
- Customer Service and Communication:
- Greeting and assisting customers at the pharmacy counter with professionalism, courtesy, and empathy.
- Handling cash register transactions and processing payments for prescriptions and related products.
- Answering incoming phone calls, directing patient inquiries to the appropriate Pharmacist, and coordinating with other healthcare offices.
- Administrative and Regulatory Duties:
- Filing prescriptions, ensuring all patient records are managed in compliance with privacy legislation (PIPEDA).
- Maintaining the cleanliness and organization of the dispensary area, work counters, and waiting areas to reflect the highest standards of the Shoppers Drug Mart brand.
- Assisting with preparing insurance claim forms and other necessary documentation.
✔️ Qualifications and Essential Eligibility Criteria
While this may not require a professional license, the position demands specialized skills and a professional attitude essential for working in a healthcare environment.
Required Qualifications:
- Experience: Previous experience working in a retail pharmacy or healthcare setting is highly preferred, though comprehensive training is provided. Experience with pharmacy software systems (e.g., Kroll, Nexxsys) is a significant asset.
- Education: A certificate or diploma from a recognized Pharmacy Assistant Program is a strong advantage.
- Skills: Exceptional organizational skills, the ability to multitask effectively under pressure, and superior time management.
- Customer Focus: A demonstrated commitment to providing outstanding customer service, treating all patients with respect and confidentiality.
- Accuracy: Proven ability to maintain a high level of accuracy and attention to detail in all tasks, especially data entry and counting.
Eligibility Requirements (General):
- Must be legally authorized to work in Canada (Permanent Resident, Citizen, or valid work permit).
- Flexibility to work varied shifts, including evenings, weekends, and statutory holidays, as required by the retail schedule.
💵 Salary & Comprehensive Benefits Package
While the official posting does not publicly list a specific salary figure, Shoppers Drug Mart offers competitive wages that are commensurate with experience, education, and the specific duties required in the Nova Scotia market.
Benefits include:
- Competitive Pay: Compensation reviewed regularly based on industry standards.
- National Support: You work for a local business owner but receive the training, systems, and support of a leading national corporation.
- Employee Discounts: Access to a purchase discount program across the Shoppers Drug Mart/Loblaws network.
- Professional Development: Opportunities for continuous learning and career advancement through corporate training programs.
📲 How to Secure Your New Role: Application Process
The application for this role is managed through the secure Workday careers platform. Interested candidates should apply promptly as positions in community-focused towns like Wolfville are highly sought after.
- Click the Official Link: Visit the job posting directly using the official URL:
https://myview.wd3.myworkdayjobs.com/en-US/sdm_careers/details/Pharmacy-Assistant_R2000599970?source=company_career_site&utm_source=shoppers.ca&utm_medium=referral - Locate ‘Apply’: Navigate to the Apply button on the job page.
- Candidate Profile: You will be prompted to sign in or create a Workday candidate profile. Ensure your profile is fully updated, highlighting your accuracy skills and any pharmacy-specific experience.
- Submit Documentation: Upload your most recent resume and complete all application questions accurately to ensure your submission is reviewed by the Wolfville store team.
